Old Bull Health - Terms of Use

Old Bull Health: Terms of use

Last updated: [29 July 2026] — Minor edits and formatting changes 06-04-2023

Welcome. These Terms cover everything we offer, including our supplements, apps, and books, so please give them a read. We've tried to keep the legal bits clear without losing anything important. Please also check out our more specific “App” Terms in more detail here.

1. Your acceptance

In short: These Terms apply to everything we sell or provide. Physical products, our apps, our books, and anything else, wherever you get them from.

These terms and conditions (Terms) cover the provision of any services or sale of products from Old Bull Health, including:

• Physical products, such as our supplements
• Digital products, including any downloadable or other material
• Apps, including TTGR, Task Stacker, and any other Old Bull Health application made available via the Apple App Store (and any other current or future app marketplace)
• Books, whether digital (e.g. Kindle) or physical, made available via Amazon or other retailers

(together, Products), whether purchased through our website https://oldbullhealth.com/, our related social and podcast properties, or third-party platforms such as Apple, Amazon, or others (Website).

These Terms form an agreement (Agreement) between Old Bull Health Pty Ltd, ABN 34 646 197 328 ("Old Bull Health", "us", "we", "our"), and you ("you", "your" or "user(s)"), whether you're browsing our Website, using one of our Apps, reading one of our Books, or purchasing any Products.

By using or accessing our Website, downloading or using any of our Apps, purchasing any of our Books, or purchasing any other Products, you agree to be bound by this Agreement, all our Terms, Privacy Policies, and Returns Policy.

We may update this Agreement, our Terms, Privacy Policies, and Returns Policy from time to time, and we'll let you know about any material changes. If you don't agree with any part of these documents (or a future update to them), please stop using our Website, Apps, or Books, and stop purchasing any Products, straight away.

You must be 18 years or older to purchase any of our Products, download or use any of our Apps, or use our services. By accessing our Website, downloading an App, or purchasing any Product, you're confirming you're 18 or older.

2. Information disclaimer

In short: Nothing on our Website, in our Apps, or in our Books is medical advice. Talk to a health professional before starting anything new.

Everything on our Website, in our Apps, and in our Books comes with no warranty. None of it is intended to diagnose, treat, cure, or prevent any disease. We don't guarantee that any information on our Website, in our Apps, in our Books, or linked from any of them, is complete or accurate. This includes anything relating to medical or health conditions, fitness, training programs, Products, or treatments. It's provided for informational purposes only, and it's often presented in summary form.

If you have a specific illness, disease, infection, injury, or medical condition, or questions about dosages for any pharmaceutical product supplied via this Site, please get professional advice. Nothing here should be taken as medical advice. None of our Products, Apps, or Books is intended to treat any medical condition.

You take full responsibility for what you do with this information, and for any outcomes that result from your actions, including how you use our Apps (such as any exercise programs like TTGR) or apply anything you read in our Books.

Nothing on our Website, in our Apps, or in our Books is a substitute for professional medical advice, or for the information contained on product packaging or labels. Always check with your Pharmacist, GP, other medical practitioner, or qualified health provider before starting (or continuing with) any new medical treatment, exercise regime, supplement, or fitness program — including anything found in our Apps or Books.

NOTHING ON OUR WEBSITE, IN OUR APPS, OR IN OUR BOOKS IS INTENDED TO BE, OR SHOULD BE TAKEN AS, MEDICAL DIAGNOSIS OR TREATMENT.

ALWAYS READ THE LABEL AND USE ONLY AS DIRECTED.

3. Get Professional Medical advice first

In short: We're not doctors, our content isn't a diagnosis, and you should check with a health professional before you start.

All content on our Website, in our Apps, and in our Books is for informational purposes only.

• None of our statements has been evaluated by any national or international agency.
• None of our content, Apps, Books, or Products is meant to diagnose, treat, alleviate, or relieve any medical, exercise, injury, or health condition, or to guarantee any particular outcome.
• Our Products, Apps, and Books aren't a substitute for advice from your doctor or healthcare professional.

Please talk to your doctor or healthcare professional before:

• Taking any new health supplement
• Starting a new fitness or training program (including any workout program in our Apps, like TTGR)
• Adopting any new dietary regime, or
• Purchasing any of our Products

If you have, or suspect you have, a medical problem, or a pre-existing condition, or you're pregnant or breastfeeding, please contact your healthcare provider before purchasing our Products or starting any program in our Apps or Books.

Never delay or avoid getting medical advice because of something you've read on our Website, in our Apps, or in our Books.

You should be in good health and physically fit before using our Products or following any exercise program in our Apps or Books; not being in good health may lead to adverse outcomes. If you notice any unexpected changes to your physical, mental, or emotional health, please seek medical attention straight away.

As always — use common sense.

4. Nutritional information

In short: Our nutritional info is well-researched, including with AI-assisted analysis, but it's not perfect; please check anything important yourself.

Nutritional information on our Website, in our Apps, and in our Books is based on our internal research. Before relying on it, please consider its accuracy, completeness, and relevance to your own circumstances, and whether you need expert advice specific to you. We don't warrant that this information is free from error or suitable for your purposes.

Nutrient data may represent an average of a particular sample of foods or ingredients at a particular time, and can vary between batches and brands. Some data may come from overseas food tables, industry-supplied information, food labels, similar-food estimates, or recipe-based calculations.

We use AI platforms to help analyse large amounts of research data that would otherwise be difficult to process. We do our best to make sure this is accurate, but we can't guarantee it in every case given the volume involved. We review outputs for reasonableness, but if you're ever in doubt, please contact us or do your own research.

5. Your health

In short: Check with a health professional before starting anything new, and understand there's some risk involved; that's on you, not us.

If you have a pre-existing medical condition, are in poor health, or have any concerns about starting a new fitness routine, please consult a healthcare professional before beginning any fitness program (including anything in our Apps) or nutritional supplement program. It's your responsibility to make your own inquiries and get independent advice before acting on anything from our Website, Apps, or Books. Our supplements may not suit your particular circumstances, and aren't a substitute for advice from a qualified health professional.

By purchasing any of our Products, downloading our Apps, or following programs in our Books, you're doing so voluntarily, and, depending on your circumstances, there may be risks to your health.

These risks might come from your own actions, from other users, or from risks that aren't reasonably foreseeable at the time. This is a risk warning under the Australian Consumer Law. You take on all risk connected with your selection, use, and consumption of our Products, and your use of our Apps and Books. To the extent the law allows, we exclude implied warranties of fitness for purpose or merchantability. We don't guarantee that using our Products, Apps, or Books will achieve any particular result, or that they're right for you. Please consult a healthcare professional first.

6. Testimonials

In short: Testimonials are real people's experiences; yours might be different.

Testimonials on our Website, Apps, or elsewhere may not reflect the results you'll achieve. Results vary, and your experience may differ from what's shown.

Testimonials from third parties may not reflect Old Bull Health's own viewpoints or values. We do our best to monitor and review these in line with our policies.

7. Personal information

In short: We collect what we need to serve you, keep it confidential, and you can opt out of marketing anytime.

We collect personal information reasonably needed to provide our Services — including through our Apps — in line with our Privacy Policy. This may include your name, email, postcode, and certain health information such as your age range, height, weight, exercise levels, biochemistry, medical history, and medication or supplement use — including any data you choose to enter into our Apps (such as workout progress in TTGR). We treat this information as confidential, and use it only to provide our Services, unless the law requires otherwise or our Privacy Policy says differently.

You confirm that any personal or health information you give us is truthful, accurate, current, and complete to the best of your knowledge. We're not liable if you don't provide accurate information.

By agreeing to this Agreement, you agree to receive our email newsletter. You can unsubscribe anytime by emailing Help@OldBullHealth.com with "unsubscribe" in the subject line, clicking the unsubscribe link, or updating your account preferences.

Privacy Policy:

8. User accounts

In short: Keep your login secure; you're responsible for what happens under it.

We may give you login details, or ask you to create your own, to access certain parts of our Website or Apps (Login).

Each time you use your Login, we'll treat it as authorised use consistent with this Agreement. We're not obligated to investigate the source of any access using your Login.

You're solely responsible for keeping your Login secure, and for everything that happens through it — including communications, transactions, and any financial obligations incurred. Please tell us immediately if you notice any unauthorised use of your Login, or any other security issue.

9. Payment

In short: Our website uses Stripe/PayPal. Purchases made through the Apple App Store or Amazon are billed and processed by Apple or Amazon under their own terms, not ours.

For purchases made directly on our Website: we use secure payment systems including Stripe and PayPal. You'll need to provide credit card information, which may be shared with our third-party payment processors. By purchasing through our Site, you agree we may charge you the price shown at checkout, and that card payments may attract an additional processing fee.

For Apps purchased or downloaded via the Apple App Store, and Books purchased via Amazon: payment, billing, and any in-app or in-book purchases are handled entirely by Apple or Amazon, under their own terms and payment policies, not ours. Apple's and Amazon's own terms will govern things like billing disputes, subscription management, and payment processing for anything bought through their platforms. This Agreement still applies to your use of the App or Book content itself, and to anything we control directly.

All orders on our Website must be pre-paid, and are only shipped or made available for download once payment has cleared.

You confirm that your payment and personal details are correct. We're not liable for losses from fraudulent or unauthorised card use, or from incorrect details you've provided.

Prices are as shown on our Website at the time of purchase, in Australian Dollars, inclusive of GST, unless stated otherwise. From time to time we may run promotions or discount codes, subject to the specific terms of that promotion.

Any payment issues? Email us at Help@OldBullHealth.com — we're happy to help.

All Products are subject to consumer protections under the Australian Consumer Law.

10. Delivery, shipping, and digital access.

In short: Physical products ship within Australia. Apps and Books come to you via Apple and Amazon respectively.

Physical Products are subject to the terms in this Agreement, and our shipping terms are available [here].

We try to keep our Product descriptions accurate, but if an error occurs, we reserve the right to correct it. Images are illustrative only and may not exactly match the actual Product.

Due to demand, some Products may not always be available — if this happens, we'll contact you with availability and delivery estimates. Even if delayed, you agree we may still charge your card and ship when available. We may also limit the quantity of any Product you can purchase.

Orders are dispatched within 1–2 business days of confirmed payment. We currently only ship to street addresses within Australia. Freight costs depend on your postcode and are shown at checkout.

Apps such as the  TTGR, Task Stacker, and any other Old Bull Health Apps are made available through the Apple App Store. Downloading, installing, updating, and accessing our Apps is governed by Apple's own App Store terms, in addition to this Agreement. We don't control Apple's distribution, update, or download processes.

Books: Our Books, whether digital or physical, made available through Amazon, are delivered and made accessible according to Amazon's own delivery and digital access terms, in addition to this Agreement.

11. Refunds and cancellations

In short: Australian Consumer Law guarantees apply to everything we sell. For anything bought through Apple or Amazon, their refund process applies first.

Your rights to a refund or replacement (where applicable) follow the "consumer guarantees" in Schedule 2 of the Competition and Consumer Act 2010 (Cth) (Australian Consumer Law).

If there's a defect with any Product you've purchased on or through our Site, your remedies follow the Australian Consumer Law, and our liability is limited to replacing the Product or refunding its value. If you believe a Product has a defect, please email us right away at Help@OldBullHealth.com.

For Apps purchased via the Apple App Store: refunds are processed by Apple, under Apple's own refund policies and procedures. Please contact Apple Support directly for App purchase refunds. Where required by the Australian Consumer Law, your consumer guarantee rights still apply, and we'll assist in good faith, but the practical refund process for App Store purchases runs through Apple.

For Books purchased via Amazon: refunds and cancellations follow Amazon's own policies for digital or physical book purchases. Please contact Amazon directly for these requests.

Generally, we're reasonable people who put customers first — so if you run into a problem with anything we sell, email us, and we'll do our best to sort it out.

12. Returns

Please see our Returns Policy for physical Products. Unfortunately, we don't offer refunds for change-of-mind returns.

Returns for Apps and Books purchased through Apple or Amazon are governed by those platforms' own return and refund processes — see Section 11 above.

13. Contact information

Questions or concerns about your order, our Products, our Apps, or our Books? We're happy to help — email us at Help@OldBullHealth.com.

14. Disclaimer and limitation of liability

In short: We stand behind our Products, Apps, and Books, but our liability is limited as set out below, and Australian Consumer Law rights are never affected.

Except as expressly stated in this Agreement, Old Bull Health makes no representations or warranties, express or implied, of any kind with respect to Products, Apps, or Books made available through our Site or associated platforms. Except as expressly stated, we disclaim all warranties, express or implied, including but not limited to merchantability and fitness for a particular purpose — except for the Consumer Guarantees under the Australian Consumer Law (see www.accc.gov.au).

You agree that our maximum liability arising from any Product, App, or Book shall be the price you paid for it. We're not liable for special, indirect, consequential, or punitive damages related to any Product, App, or Book.

For jurisdictions that don't allow us to limit liability: if your jurisdiction has provisions that conflict with the above, our liability is limited to the smallest extent the law allows. We don't disclaim liability for: (a) death or personal injury caused by our negligence or that of our officers, employees, or agents; (b) fraudulent misrepresentation; or (c) any liability that can't lawfully be excluded, now or in future.

If your jurisdiction requires a specific release statement: "A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR." You waive any equivalent provision in your jurisdiction. Where we can't otherwise limit our liability, you agree our total liability to you is no more than AUD$100, or the total you've spent with us in the last six months, whichever is greater.

15. Indemnity

You agree to defend, indemnify, and hold harmless Old Bull Health Pty Ltd, its officers, directors, employees, agents, and related entities, from any claims, damages, losses, liabilities, costs, or expenses (including legal fees) arising from:

• Your use of, or access to, our Site, Apps, Books, or any Products
• Your breach of any term of this Agreement
• Your violation of any third-party right (including copyright, property, or privacy rights), or
• Any claim that your use caused damage to a third party

This indemnity survives this Agreement and your use of our Services, and may require you to cover our reasonable legal fees, court costs, and disbursements.

16. Privacy and child protection

We comply with the Privacy Act 1988 (Cth) and applicable Privacy Principles, together with the Health Records and Information Privacy Act 2002 (NSW) and applicable Health Privacy Principles, when handling personal and health information — including data collected through our Apps.

Our Privacy Policy is available [here].

Old Bull Health complies with all applicable Australian Child Protection legislation.

17. Choice of law

This Agreement is governed by the laws of New South Wales, Australia. Offer and acceptance under this contract are deemed to occur in New South Wales.

18. Forum of dispute

Any dispute arising from this Agreement will be heard by a court of competent jurisdiction nearest to New South Wales, Australia. If you bring a dispute another way, we may seek to have it dismissed, and you'll be responsible for our reasonable legal costs in doing so. The unsuccessful party in any dispute will generally be responsible for the successful party's reasonable legal fees and costs.

19. Force Majeure

We're not responsible for anything caused by events beyond our reasonable control — including acts of God, war, insurrection, riots, terrorism, crime, labour shortages, embargoes, postal or communication disruption, infrastructure failure, or material shortages. This includes disruptions caused by third-party platforms like Apple or Amazon that are outside our control.

20. Severability

If any part of this Agreement is found unlawful, conflicting, or unenforceable, the rest of the Agreement remains in force as if that part were never included. If two provisions conflict, we have the sole right to decide which one applies.

21. Non-waiver

Not enforcing a particular provision doesn't mean we've waived our right to enforce it later.

22. Assignment

You can't assign your rights or obligations under this Agreement without our written consent. We may assign ours at our discretion.

23. Amendments

We may update this Agreement from time to time. When we do, we'll update this page with the new date, and may also email you. If you don't agree with an update, you'll need to stop using our Website, Apps, or Books, and stop purchasing our Products.

Minor edits and formatting changes: 06-04-2023

24. Electronic communications

We communicate electronically through our Website, Apps, email, and notices posted on our Site. By using our Site or Apps, you (1) agree to receive communications from us electronically, and (2) agree that electronic communications satisfy any legal requirement that would otherwise require something in writing. This doesn't affect your statutory rights.

Crawling our Services is fine if it follows our robots.txt file — scraping is not permitted.

25. General

This Agreement, together with our Terms, Privacy Policy, and Returns Policy, is the whole legal agreement between us. It replaces any earlier agreement or understanding on the same subject.

If any part of this Agreement is invalid in a jurisdiction, it'll be read down to have as much effect as possible, or severed if that's not possible — without affecting the rest of the Agreement.

No failure or delay in exercising a right under this Agreement counts as a waiver. Waivers must be in writing, and waiving one right doesn't waive any other.

Rights and remedies here are additional to, not instead of, any other rights provided by law.

26. Text marketing (TCPA Compliance)

By entering your phone number at checkout, subscribing via our form, or texting a keyword, you agree we may send you text notifications (like order and abandoned cart reminders). Consent isn't a condition of purchase.

To opt out, reply STOP to any message from us, or use the unsubscribe link provided. Alternative opt-out wording (other than STOP or the unsubscribe link) won't be treated as a valid opt-out request. Message and data rates may apply.

For help, text HELP to the number you received messages from, or contact us directly.

27. App store additional terms

In short: If you download our Apps from Apple, a few extra standard terms apply — this is normal for all apps, not specific to us.

Where you download or use any Old Bull Health App via the Apple App Store, the following additional terms apply, as required by Apple:

• This Agreement is between you and Old Bull Health only, not Apple. Apple is not responsible for the App or its content.
• The licence granted to you to use the App is limited to use on Apple-branded products that you own or control, as permitted by the Apple Media Services Terms of Service.
• Apple has no obligation to provide maintenance or support for the App.
• In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the App to you. Apple has no other warranty obligation with respect to the App.
• Apple is not responsible for addressing any claims by you or a third party relating to the App, including product liability claims, claims that the App fails to conform to legal or regulatory requirements, or claims under consumer protection law.
• Apple is not responsible for the investigation, defence, settlement, or discharge of any third-party claim that the App infringes their intellectual property rights.
• You confirm that you're not located in a country subject to a US Government embargo, and that you're not on any US Government list of prohibited or restricted parties.
• Apple and Apple's subsidiaries are third-party beneficiaries of this Agreement as it relates to your use of our App, and, upon your acceptance, Apple has the right to enforce this Agreement against you as a third-party beneficiary.

If you have any questions about these Terms, please contact us at Help@OldBullHealth.com.